Terms of Service (full text)

StepMeal Terms of Service

**Effective date: October 7, 2026 (2026-10-07)**

These terms set out the rights, obligations and responsibilities of StepMeal (the “Company”) and users in connection with the website, mobile applications and related services provided by the Company (the “Service”).

Chapter 1 General provisions

Article 1 (Purpose)

These terms set out the conditions and procedures for using the StepMeal service provided by the Company, the rights, obligations and responsibilities of the Company and users, and other matters necessary for using the Service.

Article 2 (Definitions)

The terms used in these terms have the following meanings.

“Service” means the StepMeal website (www.stepmeal.com) and mobile applications operated by the Company, and the meal planning, meal information, nutrition information, record keeping and other related services provided with them.
“User” means anyone who accesses or uses the Service, whether or not they have signed up.
“Member” means a person who, under Chapter 3, logs in with an external account designated by the Company such as Kakao or Google and uses the Company’s member services.
“Non-member” means a person who uses the Service without signing up.
“Social account” means an account of an external provider, such as Kakao or Google, that a member uses to log in to StepMeal.
“Meal plan” means the meals and meal schedules the Company provides based on the body information, eating habits, routine, goals and preferences a user enters.
“Meal information” means content provided by the Service about food, calories, nutrients, ingredients, cooking methods, eating habits and the like.
“AI-generated content” means content generated or assisted by artificial intelligence technology where it is used to generate or compose meal plans or related content.

Article 3 (Effect and amendment of the terms)

① The Company posts these terms on the Service screens or linked screens so that users can easily check their contents.

② The Company may amend these terms to the extent that doing so does not violate applicable laws.

③ When amending the terms, the Company announces the changes, the effective date and the reason on the Service screens — from 7 days before the effective date for ordinary changes, and from 30 days before the effective date for changes unfavorable to users. For changes with a significant effect on members, the Company may also use methods members can check individually, such as in-service notifications.

④ Users may decline to agree to amended terms. Users may terminate the agreement before the effective date by deleting their account or by another method provided by the Company.

⑤ When announcing amended terms, the Company clearly explains that the amended terms may apply if the user continues to use the Service after the effective date, together with how to refuse; where applicable laws require explicit consent, the Company carries out a separate consent procedure.

⑥ Members who do not agree to the amended terms may choose not to use the parts of the Service that changed, and may delete their account under Article 14 to stop using member services.

Chapter 2 The Service

Article 4 (Services provided)

① The Company may provide the following services.

Personalized meal plans
Calorie and nutrient analysis
Meal recommendations and changes for each meal
Comments and guidance about meal plans
Informational content about diet and nutrition
Information about ingredients and foods
Saving and viewing members’ meal plan records
Members’ weight logging and progress tracking
Other diet-related services determined by the Company

② Some services, such as meal planning, can be used without signing up, and some features, such as saving and syncing records, may be provided only to members.

Article 5 (Free services)

① Services the Company provides free of charge, such as meal planning, can be used without signing up.

② The specific scope, number of uses and features of free services may be shown on the Service screens.

③ The Company may change or end the features, scope or delivery of free services, and will give advance notice under Article 3 where this has a significant effect on users.

④ Except where applicable laws provide otherwise, the Company may not provide separate monetary compensation in connection with changes to or the end of free services.

Article 6 (Meal planning and information users enter)

① Users may enter the information requested by the Service themselves for meal planning.

② Information that may be entered in the Service may include sex, age or age group, height, current weight, goal weight, weight-management goal, rate of weight loss, activity level, number of meals, ability to cook, lunch situation, delivery use, budget, allergy information, disliked foods and ingredients on hand.

③ Users should make efforts to keep the information they enter accurate and up to date.

④ If the information entered is inaccurate or partly missing, the resulting meal plans and nutrition information may also differ from the actual situation.

Article 7 (Nature of meal and nutrition information)

① The meal plans, calories, nutrition information and related content provided by StepMeal are intended to provide information for general dietary management and healthy food choices.

② The Service is not intended to diagnose, treat or prevent disease or to serve as a medical prescription, and does not provide medical care.

③ Basal metabolic rate, daily energy expenditure, calorie targets and the nutrient values of foods may be estimates calculated from formulas, databases or published nutrition information, and may differ from a user’s actual physical condition or the actual nutrient content of food.

④ Nutrition information for restaurant dishes or prepared foods may also differ depending on the actual portion served or how it is made.

⑤ Users must not use the Service’s information as a definitive judgment about their own health or as the result of professional nutrition counseling.

Article 8 (Medical precautions)

① Users who fall into any of the following categories should consult an appropriate professional, such as a doctor or dietitian, before applying the Service’s meal plans to their actual meals.

People with conditions such as diabetes, kidney disease, liver disease or cardiovascular disease
People with pancreatic or gallbladder disease
People taking medication for conditions such as high blood pressure or abnormal blood lipids
People with metabolic or hormone-related conditions
People who are pregnant or breastfeeding
People who have or have had an eating disorder
People before or after surgery, or recovering from it
People under 18
People aged 65 or over
Anyone else whose diet needs professional management

② If you choose a particular eating approach such as a low-carb diet, check the precautions for that approach shown on the Service screens. Additional restrictions or precautions may apply depending on the approach.

③ The Service does not judge or diagnose whether a user has a disease based only on the information the user enters.

Article 9 (Safety standards and meal plan generation)

① To improve the safety of the Service, the Company may apply standards such as certain calorie floors, limits on the rate of weight loss and nutrient standards.

② Even if a user chooses rapid weight loss or the like, the Company may generate meal plans taking its safety standards into account, or limit some options.

③ Safety standards and calculation methods may change as the Service’s quality is improved and its systems change.

④ The Company may provide a feature that excludes ingredients from meal plans based on the allergy information a user enters, but it cannot eliminate every risk arising from causes beyond its control, such as data errors, changes in product ingredients, cross-contamination or manufacturing environments.

⑤ Users with allergies must check the ingredient names, allergen labeling and manufacturing environment information of foods themselves before eating. The Service’s ingredient-exclusion feature does not replace this.

Article 10 (Use of AI technology)

① The Company may use artificial intelligence technology in generating or composing meal plans and related content.

② Currently, the Service calculates basal metabolic rate, daily energy expenditure, calorie targets and key nutrient targets with fixed formulas and programs, and meal composition may also be provided mainly through program computation. The scope of the Service’s use of AI may change.

③ Results generated by artificial intelligence or automated systems may contain errors, omissions or inaccurate content.

④ Users must not take meal plans provided by AI or automated systems as a medical judgment or the result of professional nutrition counseling.

Chapter 3 Members

Article 11 (Membership)

① Membership is established when a user completes the social login procedure provided by the Company and meets the sign-up conditions set by the Company.

② The Company does not directly collect or manage a separate StepMeal username and password, and may use social login methods designated by the Company, such as Kakao or Google.

③ StepMeal members must be **14 or older**. On the sign-up screen, users must confirm that they are 14 or older.

④ The above age restriction does not apply to free services used without signing up, such as meal planning. However, the medical precautions in Article 8 apply to all users, and users under 18 should consult a professional before actually applying a meal plan.

⑤ The Company may restrict sign-up or terminate the agreement afterwards in any of the following cases.

The person is under 14
The person has used another person’s social account without permission
The person has used false information or another person’s information
Use has previously been restricted due to violation of the terms or the like
The person violates applicable laws or these terms
There is otherwise a risk of significantly disrupting the Company’s normal operation of the Service

Article 12 (Managing your account)

① Members must manage their social accounts and login methods on their own responsibility.

② Members must notify the Company without delay if they learn that their account has been stolen or used without permission.

③ If damage arises from reasons attributable to the member, such as careless management of the account or failure to report theft, the Company may limit its liability to the extent permitted by applicable laws.

④ If the nickname or basic profile information of a social account changes, the information shown on StepMeal may also change.

Article 13 (Linking with social accounts)

① A StepMeal member account may be operated in connection with the social account the member uses.

② Login to StepMeal may be restricted for reasons the Company finds difficult to control, such as deletion or suspension of the social account, removal of the connection with StepMeal, a policy change by the social login provider, or discontinuation of its service.

③ If the Company does not provide a separate, independent email-and-password account recovery method, the Company may be unable to restore a member’s login access depending on the status of the social account. The Company will help to a reasonable extent where recovery is possible, but does not guarantee recovery.

④ Members may save records they need to keep for a long time by other means.

Article 14 (Deleting your account)

① Members may delete their account at any time through “My account” in the Service or another method provided by the Company.

② When a member deletes their account, the member information and service records stored in the Company’s active database are deleted without delay, except information that must be retained under applicable laws.

③ The Company does not separately retain information of members who have deleted their accounts for reasons such as evidence of consent.

④ The Company may have a confirmation procedure to prevent accidental account deletion.

⑤ Even if a user signs up again after deleting their account, previously deleted records are in principle not restored.

⑥ Deleting the mobile application is different from deleting your account. Deleting the app may not automatically delete your member account or information stored on the server; to delete your account, you must go through the separate account deletion procedure.

Article 15 (Restriction of use and termination)

① If a member violates these terms or applicable laws, the Company may restrict use of the Service or terminate the agreement. However, the Company may act without prior notice in cases of serious violations, security incidents, serious harm to other users, or where applicable laws require immediate action.

② Where possible, the Company informs the member of the reason for and period of the restriction or termination.

③ Members may object to the Company’s restriction or termination through contact@stepmeal.com. The Company reviews objections to a reasonable extent.

Chapter 4 Mobile applications

Article 16 (Use of mobile applications)

① The Company may provide mobile applications for iOS and Android. **As of the effective date of these terms, the app has not yet been released, and the provisions of this chapter apply from the time the app is released.**

② Apps may follow each app store’s distribution and update policies, and depending on app store review or technical reasons, features or update timing may differ between the website and the app.

③ If data charges arise while using the app, the user bears them according to the terms of the mobile service they subscribe to.

④ The Company may end support for particular operating systems or devices due to changes in security, operating environments or support policies. Where there are important changes, it will give advance notice to the extent possible.

Article 17 (App permissions)

① The Company may request access permissions on mobile devices to the extent needed to provide the app’s features.

② **As of the effective date of these terms, the Company has not released a mobile application and requests no access permissions.**

③ When the app is released, the Company will disclose the access permissions it actually uses, divided into required and optional permissions, on the app installation and launch screens and in these terms.

④ In principle, basic services that do not need a given permission are designed to be usable even without agreeing to optional permissions.

⑤ Users may change or withdraw access permissions in their device settings.

Article 18 (Deleting your account in the app)

① If the Company releases an app, it will provide a feature that lets members delete their account themselves within the app. Currently, accounts can be deleted on the “My account” screen of the website.

② The effects of account deletion and the scope of destruction of personal information follow Article 14 and the Privacy Policy.

③ Where app store policies require account deletion or data deletion procedures, the Company complies with those policies.

Chapter 5 Fees and advertising

Article 19 (Fees)

The Company provides the Service free of charge and does not charge users any fees. If the Company intends to introduce paid services in the future, it will set out the details, amend these terms, and give advance notice in accordance with Article 3.

Article 20 (Labeling of advertising and affiliates)

To operate the Service free of charge, the Company may display advertising on Service screens or present affiliated products and services. In that case, it will label them so users can recognize that they are advertising or affiliate content. The Company does not use the body information, health-related information or allergy information users enter to decide who sees advertising.

Article 21 (Deleted)

(Deleted by the revision of October 2026 (2026-10) — the Company does not provide paid services)

Chapter 6 User obligations and responsibilities

Article 22 (User obligations)

Users must not do any of the following.

Entering false information or another person’s information
Using another person’s social account without permission
Attempting abnormal access to the Service or servers
Repeatedly sending excessive requests using automated means
Exploiting errors or vulnerabilities in the Service
Mass-copying the Service’s content or using it commercially without the Company’s permission
Infringing the intellectual property rights of the Company or third parties
Harming other users or disrupting operation of the Service
Acts that violate applicable laws or public order and morals
Other acts that disrupt the Company’s normal operation of the Service

Article 23 (Copyright in content)

① Copyright and intellectual property rights in the text, design, images, meal data, databases, logos, screen layouts, programs and other content provided by the Service belong to the Company or the legitimate rights holders.

② Users may use content personally to the extent necessary to use the Service.

③ Users may not use content by reproducing, distributing, selling, transmitting, publishing, broadcasting or creating derivative works from it without the Company’s prior consent.

Article 24 (Information users enter)

① Users are responsible for the accuracy of the personal information and meal-related information they enter into the Service.

② Users must not enter the personal or sensitive information of third parties for which they have no lawful authority.

③ How entered information is stored depends on how the Service is used.

**Non-members**: information needed for meal planning may be stored in the user’s browser in a way that is not sent to the Company’s servers.
**Members**: when members use features such as saving, some of their entered information and meal plan records may be stored on the Company’s servers.

④ **Allergy information is not stored on the Company’s servers.** Even when logged in as a member, it is kept only in the user’s browser, and the Company does not know its contents. Accordingly, if you use the Service on another device you must enter your allergy information again, and it is deleted along with your browser data.

⑥ Specific matters regarding the processing of personal information follow the Privacy Policy.

Chapter 7 Miscellaneous

Article 25 (Suspension and termination of the Service)

① The Company may temporarily suspend all or part of the Service in any of the following cases.

System maintenance or updates
Server, network or security failures
Failures of external services such as social login, hosting and databases
Force majeure such as natural disasters, war or catastrophes
Where laws or measures by administrative agencies make it difficult to provide the Service
Other cases where the Company reasonably judges that stable provision of the Service is difficult

② If the Company permanently ends the Service, it will give advance notice to the extent possible, and will also explain how members can view or download records they need to keep, if such a method exists.

Article 26 (Protection of personal information)

① The Company protects users’ personal information in accordance with applicable laws.

② Meal planning information entered by non-members may be processed in a way that is not sent to the Company’s servers; when members use the saving feature, that information may be stored in the personal information processing environment operated by the Company.

③ The Company may check usage statistics to improve the Service. In that case, it uses only aggregate values that cannot identify individuals and does not view individual members’ information.

④ Specific matters regarding the purposes, items, retention periods, entrustment, overseas transfer of personal information and users’ rights follow the Privacy Policy.

Article 27 (Limitation of liability)

① To the extent permitted by applicable laws, the Company may limit its liability for damage arising from any of the following.

Results caused by users entering inaccurate information
Differences between the estimates provided by the Service and actual physical condition or food nutrient content
Results caused by users mistaking the Service’s information for a medical judgment or prescription
Damage caused by reasons attributable to the user
Service failures caused by force majeure
Reasons the Company finds difficult to reasonably control, such as failures or policy changes of social account or external service providers

② The limitations of liability in this article shall not be interpreted as exempting the Company from liability it bears by law or as limiting users’ legal rights.

Article 28 (Damages)

① If the Company or a user causes damage to the other party by intentionally or negligently violating applicable laws or these terms, they may be liable to compensate for the damage under applicable laws.

② Where applicable laws separately provide for the Company’s liability for damages, those laws apply first.

Article 29 (Dispute resolution)

① If a dispute arises in connection with use of the Service, the Company and the user will negotiate in good faith to resolve it amicably.

② If it is not resolved through negotiation, the procedures and jurisdiction set by applicable laws apply.

Article 30 (Governing law)

Matters not set out in these terms follow the applicable laws of the Republic of Korea and general commercial practice.

Addendum

① These terms take effect on **October 7, 2026 (2026-10-07)**.

② The previous terms (effective 2026-09-16, i.e. September 16, 2026) are abolished when these terms take effect.

③ The amended terms apply to use of the Service after these terms take effect, and a separate consent procedure is carried out for matters requiring separate consent under applicable laws.

④ Revision history: October 7, 2026 (2026-10-07) — with the switch to a fully free service, the clauses on paid services, subscriptions, payments and refunds were removed, and clauses on fees (Article 19) and labeling of advertising and affiliates (Article 20) were added.

Service name: StepMeal (www.stepmeal.com) Operator: Na Yunji Business registration number: not applicable (not yet registered) Mail-order business report number: not applicable (no paid sales) Address: 134, Deungchon-ro 35-gil, Gangseo-gu, Seoul, Republic of Korea Contact email: contact@stepmeal.com Privacy inquiries: contact@stepmeal.com