Terms of Service

These terms set out the rights, obligations and responsibilities of StepMeal (the “Company”) and users in connection with the website, mobile applications and related services provided by the Company (the “Service”).

Article 1 (Purpose)

These terms set out the conditions and procedures for using the StepMeal service provided by the Company, the rights, obligations and responsibilities of the Company and users, and other matters necessary for using the Service.

Article 2 (Definitions)

Article 3 (Effect and amendment of the terms)

• The Company posts these terms on the Service so that users can easily check them.
• The Company may amend these terms to the extent that doing so does not violate applicable laws.
• When amending the terms, the Company announces the changes, the effective date and the reason from 7 days before the effective date. For changes unfavorable to users, the Company announces them from 30 days before the effective date and also notifies members individually in a way they can check.
• Users have the right not to agree to amended terms. If you don’t agree, you may terminate the agreement by deleting your account before the effective date.
• If the Company has clearly notified users that “if you do not express refusal by the effective date, you will be deemed to have agreed”, and a user continues to use the Service after the effective date without expressing refusal, the user is deemed to have agreed to the amended terms.
• For matters where applicable laws require a user’s explicit consent, the procedures under those laws are followed.

Article 4 (Services provided)

• Personalized daily meal plans
• Calorie and nutrient analysis
• Meal recommendations and changes for each meal
• Comments and guidance about your meal plan
• Informational content about diet and nutrition
• Information about ingredients and foods
• Saving and viewing meal plan records for members
• Weight logging and progress tracking for members

Saving meal plan records and weight logging are available to members only; all other services can be used without signing up.

Article 5 (Free services)

The meal planner can be used free of charge without signing up. Signing up is for additional features such as saving records, and is not a requirement for using the meal planner itself. The Company may change or end the features and delivery of free services, in which case it will give advance notice in accordance with Article 3(3).

Article 6 (Meal planning and information users enter)

For meal planning, users may enter their sex, age, height, weight, goal weight, weight-management goal, activity level, number of meals, ability to cook, lunch situation, delivery use, budget, allergy information, disliked foods and so on.

Users should enter their information as accurately as possible. The inputs used by the Service may not fully reflect a user’s actual physical condition or living environment, and if the information entered is inaccurate, the resulting meal plans or nutrition information may also be inaccurate.

Article 7 (Nature of meal and nutrition information)

• Basal metabolic rate, daily energy expenditure, calorie targets and the nutrient values of foods are estimates produced by formulas or databases and may differ from actual values.
• Nutrition information for restaurant dishes and the like may be based on typical values or estimates.
• Users must not use the Service’s information as a definitive judgment about their own health.

Article 8 (Medical precautions)

Users who fall into any of the following categories are advised to consult an appropriate professional, such as a doctor or dietitian, before applying the Service’s meal plans to their actual meals.

• People with conditions such as diabetes, kidney disease, liver disease or cardiovascular disease
• People with pancreatic or gallbladder disease
• People taking medication for conditions such as high blood pressure or abnormal blood lipids
• People with metabolic or hormone-related conditions
• People who are pregnant or breastfeeding
• People who have or have had an eating disorder
• People before or after surgery, or recovering from it
• People under 18
• People aged 65 or over
• Anyone else whose diet needs professional management

If you choose a particular eating approach such as a low-carb diet, be sure to read the precautions shown on screen for that approach. Particular approaches may have additional restrictions beyond the cases above.

Article 9 (Safety standards and meal plan generation)

To improve the safety of the Service, the Company applies standards such as calorie floors, limits on the rate of weight loss and nutrient standards. Even if a user chooses rapid weight loss, the Company may not generate meal plans that exceed the safety standards it has set.

Article 10 (Use of AI technology)

The Company may use artificial intelligence technology in generating meal plans and content. Currently, calories and key nutrients are calculated by fixed formulas and programs, and AI performs tasks such as combining foods and writing explanations based on those calculated conditions.

Results generated by AI may contain errors, omissions or inaccurate content. Users must not take meal plans or information generated by AI as a medical judgment or the result of professional nutrition counseling.

Article 11 (Membership)

Membership is established when a user logs in with a Kakao or Google account and the Company accepts it. The Company does not collect a separate username or password.

The Company may refuse an application for membership, or terminate the agreement afterwards, if the applicant is under 14, uses another person’s social account without permission, has previously been restricted for violating the terms, or otherwise clearly risks violating applicable laws or disrupting normal operation of the Service.

Article 12 (Managing your account)

Members must manage their social accounts with the care of a prudent manager. If a member learns that their account is being used by a third party without permission, they must notify the Company immediately and follow its guidance. The Company is not responsible for damage resulting from failure to notify or failure to follow its guidance after notifying.

Article 13 (Linking with social accounts)

StepMeal accounts are linked to the member’s social account (Kakao or Google). In the following cases, a member may be unable to log in to StepMeal.

• The social account has been deleted or suspended
• The member has removed StepMeal’s connection (consent) in that social service
• The social service provider has changed its policy or discontinued its service

Article 14 (Deleting your account)

Members can delete their account themselves at any time on the “My account” screen. When an account is deleted, the member’s meal plan records, weight log, body information and settings held by the Company are all deleted immediately and cannot be recovered. To prevent accidental deletion, the Company requires a confirmation word to be entered.

Article 15 (Restriction of use and termination)

If a member violates these terms or applicable laws, the Company may restrict use of the Service or terminate the agreement after prior notice. However, the Company may act without prior notice where conduct significantly disrupting normal operation of the Service continues, where serious harm is caused to other users, or where applicable laws require immediate action.

When restricting use or terminating, the Company notifies the member of the reason and period. Members may object to the Company’s action, and if the Company finds the objection justified, it will immediately restore use of the Service.

Article 16 (Mobile applications)

The Company may provide mobile applications for the iOS and Android operating systems. Apps are distributed through each app store, and downloads and updates follow that store’s policies. Using the app may incur data charges, which are a matter between the user and their mobile carrier.

The Company may end support for operating systems or devices below a certain version, in which case it will give advance notice. Because of app store review schedules and the like, features and update timing may differ between the website and the apps.

Article 17 (App permissions)

The Company may request access permissions on your device to the extent needed to provide the app’s features, and will distinguish required and optional permissions and explain each item and the reason. You can use the basic features of the Service without agreeing to optional permissions, and you can withdraw consent at any time in your device settings.

Article 18 (Fees)

The Company provides the Service free of charge and does not charge users any fees. If the Company intends to introduce paid services in the future, it will set out the details, amend these terms, and give advance notice in accordance with Article 3.

Article 19 (Labeling of advertising and affiliates)

To operate the Service free of charge, the Company may display advertising on Service screens or present affiliated products and services. In that case, it will label them so users can recognize that they are advertising or affiliate content. The Company does not use the body information, health-related information or allergy information users enter to decide who sees advertising.

Article 20 (User obligations)

Users must not do any of the following.

• Entering false information or another person’s information
• Using another person’s social account without permission
• Attempting abnormal access to the Company’s service or servers
• Repeatedly sending excessive requests to the Service using automated programs or the like
• Exploiting errors or vulnerabilities in the Service
• Copying the Service’s content without permission or using it commercially
• Infringing the intellectual property rights of the Company or third parties
• Harming other users or disrupting operation of the Service
• Acts that violate laws or public order and morals

Article 21 (Copyright in content)

Copyright and intellectual property rights in the text, design, images, meal data, databases, logos, screen layouts, programs and other content provided by the Service belong to the Company or the legitimate rights holders. Users may use them personally to the extent necessary to use the Service, and may not reproduce, distribute, sell, transmit, publish, broadcast or create derivative works from them without the Company’s prior consent.

Article 22 (Content and personal information users enter)

The rights and responsibilities for information users enter into the Service belong to the users. Users must not enter the personal or sensitive information of others for which they have no lawful authority.

Specific matters regarding the processing of personal information follow the separately posted Privacy Policy.

Article 23 (Suspension of the Service)

The Company may temporarily suspend the Service for system maintenance or updates, server or network failures, urgent security measures, force majeure such as natural disasters, failures of external services the Company uses (hosting, database, social login and the like), or other cases where it reasonably judges that stable provision of the Service is difficult.

If the Company ends the Service, it will give at least 30 days’ notice and explain how members can view or download their records.

Article 24 (Limitation of liability)

To the extent permitted by applicable laws, the Company may limit its liability for the following.

• Results caused by users entering inaccurate information
• Differences between the estimates provided by the Service and actual physical condition or food nutrient content
• Results caused by users mistaking the Service’s information for a medical judgment or prescription
• Damage caused by reasons attributable to the user
• Service failures caused by force majeure
• Inability to log in for reasons beyond the Company’s control, such as deletion or suspension of a social account

Article 25 (Damages and dispute resolution)

If the Company or a user causes damage to the other party by intentionally or negligently violating applicable laws or these terms, they may be liable to compensate for the damage under applicable laws.

If a dispute arises between the Company and a user, both will negotiate in good faith to resolve it amicably; if no agreement is reached, the competent court is determined under applicable laws.

Article 26 (Governing law)

Matters not set out in these terms follow the applicable laws of the Republic of Korea and general commercial practice.

Addendum

These terms take effect on October 7, 2026 (2026-10-07). The previous terms (effective 2026-09-16, i.e. September 16, 2026) are abolished when these terms take effect, and these terms also apply from the effective date to users who were using the Service before then. (Revised on 2026-10-07: with the switch to a fully free service, the clauses on paid services and payments were removed and clauses on fees and labeling of advertising and affiliates were added.)

Full text

This page summarizes the main articles. The full text with every article is on the Terms of Service (full text) page; if the two documents differ, the full text prevails.

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